These terms apply when you use The Briefing Room online practice portal (“the Service”). By using the Service or buying access, you agree to them. Please read them carefully.
1. About us
ModeCom Solutions Ltd, a company registered in England and Wales (company number 17193512), registered office: 110–112 Moston Lane, Manchester, M9 4HU.
Email: modecomsolutionsltd@gmail.com · Phone: 07909 410413
2. What the Service is
The Briefing Room provides scenario-based practice questions across a range of employment sectors, in two separate products:
- Entry – practice tests for Entry Level 2 and Level 3 roles.
- Professional – practice tests for Level 4, 5 and 6 roles, such as supervisors, managers and senior specialists.
The sectors available in each product are shown in the portal and may differ between Entry and Professional. It's a practice and preparation tool only. We don't guarantee that using it will result in you passing any assessment, interview or screening, or getting a job. Questions reflect general good practice in the UK and are not legal, medical or professional advice.
3. Your account
- You must sign in with your own Google account and give accurate information.
- You're responsible for keeping your account secure and for activity on it.
- Guest browsing is available, but guests can't buy or redeem access.
4. Buying access
- Entry access costs a one-off payment of £5 and unlocks every Entry sector at Levels 2 and 3.
- Professional access costs a one-off payment of £10 and unlocks every Professional sector at Levels 4, 5 and 6.
- The two are separate purchases. Buying one doesn't unlock the other, and owning Entry access doesn't reduce the price of Professional access.
- Prices include any applicable VAT. There's no subscription and no automatic renewal.
- Payments are processed securely by Stripe.
- After payment, we'll email an access key to the email address used at checkout. The key unlocks the product you bought for the account signed in with that email.
- Access continues for as long as we operate the Service. If we ever close the Service, we'll give reasonable notice.
5. Access keys
- Each key is personal, tied to one email address and to the product it was issued for (Entry or Professional), and can be redeemed once.
- Keys can't be shared, transferred, resold or published.
- We may cancel a key that has been shared, resold or obtained fraudulently.
6. Cancellation and refunds
Your rights to cancel and get a refund are explained in our Refunds & cancellation policy, which forms part of these terms.
7. Acceptable use
You agree not to:
- copy, scrape, republish or sell our questions or content
- try to access parts of the Service you haven't paid for, or interfere with its security
- use the Service for anything unlawful or harmful
We may suspend or close accounts that break these rules.
8. Our content
All questions, explanations and designs on the Service belong to ModeCom Solutions Ltd or our licensors. You may use them for your own personal practice only.
9. Availability
We aim to keep the Service available and working well, but we can't promise it will always be uninterrupted or error-free. We may update or change content and features from time to time.
10. Our responsibility to you
- If we fail to meet these terms, we're responsible for loss or damage you suffer that is a foreseeable result of our failure, up to the amount you paid us.
- We are not responsible for losses that weren't foreseeable, or for business losses.
- Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that can't legally be limited.
- Nothing in these terms affects your legal rights as a consumer, including under the Consumer Rights Act 2015.
11. Changes to these terms
We may update these terms. The latest version will always be on this page. Changes won't reduce rights you already have for a purchase you've made.
12. Complaints and governing law
If you have a problem, please email us and we'll try to resolve it quickly. These terms are governed by the law of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.